Privacy Policy - Skon Club

1. Information We Collect:

• 1.1. Personal Information:

  We may collect personal information such as your name, email address, phone number, and payment details when you use our services.

• 1.2. Usage Information:

  We gather information about your interactions with our app, including the services you request, dates, and times of requests, and other usage patterns.

• 1.3. Device Information:

  We collect information about the device you use to access our app, such as device type, operating system, and unique device identifiers.

2. How We Use Your Information:

• 2.1. Service Delivery:

  We use your information to provide the services you request and improve our app's functionality.

• 2.2. Communication:

  We may use your contact information to send important notifications, updates, and promotional offers related to Skon Club.

• 2.3. Payment Processing:

  Your payment information is used for processing payments for the services you request.

• 2.4. Security:

  We use your information to maintain the security of our app, detect and prevent fraud, and ensure the safety of our users.

3. Information Sharing:

• 3.1. Service Providers:

  We may share your information with service providers who fulfill your requests through the Skon Club app.

• 3.2. Legal Compliance:

  We may disclose your information to comply with legal obligations, respond to law enforcement requests, or protect our rights and the safety of others.

• 3.3. Business Transfers:

  In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Your Choices:

• 4.1. Access and Updates:

  You can access and update your account information through the app settings.

• 4.2. Marketing Communications:

  Opt-out of promotional emails or push notifications by following the instructions in the app settings.

5. Return Policy:

• 5.1 Service Satisfaction Guarantee:

  We stand behind the quality of our services. If you're dissatisfied with the service provided, please reach out to our customer support team within 7 days of the service date. We'll work with you to understand your concerns and find a satisfactory resolution, whether it's a re-service or a refund.

• 5.2 Cancellation and Rescheduling:

  Customers may cancel or reschedule services by providing advance notice as outlined on our app, website or in individual service agreements. Cancellation fees may apply.

• 5.3 Refund Policy: Refunds are issued in accordance with the following conditions:

• If the service is canceled within the specified time frame, a full refund will be issued.

• If the service is not up to your satisfaction, we'll process a refund or offer a re-service based on the circumstances.

• 5.4 Eligibility for Returns:To be eligible for a return or refund:

• The request must be made within the specified timeframe.

• The issue must be reported clearly and promptly to our customer support team.

• The service must not violate our terms of service.

We implement reasonable security measures to protect your personal information, but no method of transmission over the internet or electronic storage is completely secure.

We may update this Privacy Policy from time to time. Any changes will be posted with an updated effective date.

If you have questions or concerns about this Privacy Policy, contact us.